Appointments

We have developed our appointment system in lines with patient demand and also in accordance with NHS guidelines.

SAME DAY APPOINTMENT 

Same day appointment is only for an urgent medical reason that needs doctors attention. Please do not use same day appointment for routine checks, to obtain sick notes or repeat prescriptions. The doctor would refuse to continue with the consultation in case same day appointment is obtained by false representation/ misrepresentation of medical condition.  

  • Same day appointments are available to request from 08:00 am onward by attending reception or by phoning the surgeryThe actual clinic appointments start from 9:00 am onward.  
  • The appointment are given on a first come first serve basis, once all appointments are exhausted for the day we are unable to offer you a same day appointment.  
  • Patients may be asked if your problem is urgent and the reason for your appointment, to ensure that:
    • We priorities the patients who are most unwell
    • We deal with your problem in the most appropriate way

PRE-BOOKABLE APPOINTMENTS 

Patient can book an appointment up to 2-8 weeks in advance. There will always be an pre-bookable appointment available. Please ask the receptionist or book it online.

TELEPHONE CONSULTATION 

We offer telephone consultations for issues which do not require a physical examination from the GP. Telephone consultation is ideal in case you require to speak to your GP regarding any medical problem or needs advise.   

BOOKING ONLINE APPOINTMENT 

We would encourage all patients who are able to, to sign up for Patient Access Online Service or download NHS APP as this allows you to pre-book an appointment from the comfort of your own home.

To begin the registration process, please call the practice or visit us in person, and our receptionists will advise you of the next step to take.  You will need to provide proof of your identity so please bring along photographic ID and proof of your address.

Once we have supplied you with a registration letter you can return to the Patient Access Website to complete the registration process - just click register at the top right hand corner of the home page and follow the on screen instructions.  

PREFERENCE OF PRACTITIONER 

You can choose which particular doctor or nurse you want to see. You can also choose between male or female doctor. Currently both our nurses are females.

Ask the receptionist when you book your appointment.

This may means you may have to wait a little longer to see your preferred practitioner.

EMERGENCY NUMBER 999

Use this number for all accidents and medical emergencies.

NHS 111 - URGENT CARE SERVICES 

You can obtain advice on a variety of medical conditions by dialing the above number. This service is available 24 hours a day, 7 days a week.

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Contact Us

Mere Lane Group Practice
49-51 Mere Lane
Liverpool
Merseyside
L5 0QW
Tel: 0151 295 9620
Fax: 0151 295 9621