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Patients have the right to:

  • Have a registered named GP
  • Be offered an appropriate health check
  • Get necessary medical treatment and care 
  • Receive appropriate prescription for medications 
  • Referred to hospital and consultants for a specialist opinion, when  appropriate
  • Be involved in decisions around their treatment and care
  • Be treated with dignity and respect, with due regard for age, sex, religious persuasion, sexual orientation, racial origin, cultural and linguistic background, and any disability


Patients have the responsibility to:

  • Not to display / behave in aggressive or abusive manner irrespective of situation. Practice reserves the right to remove the patient from the list.
  • Comply with polices and protocols of the practice.
  • Attend or cancel a booked appointment

Please visit The NHS Constitution For England for more information about patient and staff rights and responsibilities.

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Contact Us

Mere Lane Group Practice
49-51 Mere Lane
L5 0QW
Tel: 0151 295 9620
Fax: 0151 295 9621